Work must be carried out in compliance with the relevant regulations and permit requirements pertaining to camping activities conducted as part of tour operations.

Work is performed with limited or minimum supervision, with limited accountability and responsibility for self and others in achieving the prescribed outcomes.

Work involves the application of routine procedures to manage camping activities across a variety of tour operation contexts.

ELEMENT

PERFORMANCE CRITERIA

1Prepare for camping tour

1.1 Camping equipment requirements are identified and obtained

1.2 All equipment is checked for serviceability and damage prior to commencement of tour

1.3 Damaged items are repaired or replaced in accordance with workplace policy

1.4 All consumables required for the tour are determined and obtained in accordance with workplace procedures prior to commencement of tour

2Oversee the establishment of the camp site

2.1 A suitable, level campsite is selected

2.2 Unloading of equipment and erection and commissioning of camping equipment is supervised

2.3 Appropriate arrangements are made with the host/cook for meals and other services during camping activity

2.4 Participants are advised of health and safety requirements and precautions including the safe use of fires

3Vacate the campsite

3.1 The procedures for the vacation of the campsite are supervised in accordance with workplace procedures

3.2 The campsite is inspected for cleanliness and misplaced equipment in accordance with regulations and workplace procedures

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant regulations and permit requirements pertaining to camping activities

Relevant OH&S and environmental procedures and regulations

Workplace camping procedures

Relevant camping equipment and instructions for its use

Customer service policies and procedures

Special needs of persons with disabilities

Special needs of different community sectors and cultures

Local knowledge including camping areas and facilities

Typical problems that may arise during the management of camping activities for coaches and buses and action that should be taken

Procedures to be followed in the event of a camping emergency

Required skills:

Communicate effectively with others when managing camping activities for coaches and buses

Handle complaints and conflicts that may arise during the management of camping activities for coaches and buses

Read and interpret instructions, procedures, information and signs relevant to work activities

Interpret and follow operational instructions and prioritise work

Complete documentation related to work activities

Operate electronic communication equipment to required protocol

Work collaboratively with others when managing camping activities for coaches and buses

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise during the management of camping activities for coaches and buses in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Implement contingency plans for unanticipated situations that may occur during the management of camping activities for coaches and buses

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Provide customer service during camping operations

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Identify and correctly use camping equipment

Monitor condition and performance of camping equipment and take appropriate action if required

Select and use required personal protective equipment conforming to industry and OH&S standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Camping operations are those carried out as part of:

tour operations, including coaches, buses and other relevant tourism vehicles

Campsite operations may be carried out:

in any transport environment, including operations conducted at day or night and typical weather conditions

Procedures for the vacation of a campsite may include:

dismantling of equipment

cleaning of the equipment and site

loading of coach/vehicle/trailer

extinguishing of fires

Camping hazards may include (examples only):

fire or explosion

flood

animals

poisonous insects, spiders and snakes

damaged or faulty equipment

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Documentation/records may include:

relevant state/territory regulations and permit requirements pertaining to camping activities

workplace camping instructions and procedures

equipment manufacturers instructions, specifications and recommended procedures, including pre-operational checks of equipment

emergency procedures

camping tour log book or record book (where required)

Applicable procedures and codes may include:

relevant state/territory regulations and requirements pertaining to camping operations

relevant state/territory OH&S legislation

relevant state/territory food and health regulations

relevant state/territory environmental protection legislation

This unit contains employability skills.